Customer requirements, read from the source

Specialty vehicles, defense, access equipment

Format

Oshkosh 8D Corrective Action Form (OSK-F3000)

Submit to

Oshkosh Reliance (supplier quality system)

• 24 hoursContainment in place (storage, in process, external, in transit, at Oshkosh)
• 15 calendar daysRoot cause identified
• 30 calendar daysCorrective actions implemented and verified
• 45 calendar daysClosure with verification data

Kitchen & bath, power systems

Format

Supplier 8D template or equivalent root cause and corrective action document

Submit to

To the contacts named on the request (VRM and Supplier Quality Engineer)

• 24 hoursAcknowledge receipt of the SCAR
• 24 hoursContainment plan

Marine propulsion

Format

8-D

Submit to

Not specified in section 9.0 (EQMS handles SCARs per section 1)

• 24 hoursContainment (supplier, sub-tier, in transit, at Mercury)
• 7 calendar daysInitial response
• 30 calendar daysCompleted 8-D

Engines, power equipment

Format

Supplier's own corrective action form

Submit to

Not named in section 5.2; confirm with your purchasing contact

• 1 business daysContain the nonconformity
• 10 business daysRoot cause determined
• 20 business daysCorrective and preventive action plan (short and long term, with effectiveness measure)

Motors, power transmission

Format

8D Corrective Action

Submit to

Email or online SCA database, depending on facility (some use the 8D PRISM system)

• 24 hoursContainment
• 48 hoursRMA, if required — Section 17.5 states three days; confirm with Supplier Quality
• 10 business daysResponsive plan with at least an initial root cause
• 30 business daysSCA closure — Body text says 30 days; confirm business vs calendar

Thermal management

Format

8-Discipline Problem Solving Report (8D)

Submit to

Modine Global 8D web-based reporting tool (modine.com/supplier)

• 24 hoursContainment plan submitted and implemented
• 14 calendar daysRoot cause identified after containment — Stated as "2 weeks"

Compact equipment

Format

8-D Corrective Action report

Submit to

Global Partner Connect (GPC) for North America and EMEA

• 24 hoursAcknowledge, containment plan, identify affected population
• 48 hoursTeam formed, RMA issued, short-term corrective action plan
• 14 calendar daysAll root causes identified and permanent actions implemented — 7 days for safety-critical components
• 28 calendar daysComplete 8D including preventive actions — 14 days for safety-critical components

Fluid handling equipment

Format

Complete 8D analysis

Submit to

By the SCAR due date; acceptance confirmed by email

• 24 hoursContainment plan
• 10 calendar daysLong-term implementation, high priority
• 20 calendar daysLong-term implementation, medium priority
• 30 calendar daysLong-term implementation, low priority

Engines, power systems

Format

8D required; an internal format is accepted if all 8D elements are covered

Submit to

To JVS Supplier Quality

• 24 hoursInitial response: acknowledgment and containment taken
• 14 calendar daysFormal corrective action plan
• 30 calendar daysClose the NPR (goal)

Trucks

Format

Not specified

Submit to

Per your Tier 1 customer

• 24 hoursContainment
• 3 calendar daysShort-term corrective actions
• 10 calendar daysLong-term corrective action
• 30 calendar daysTracked and closed

Drives, hydraulics, climate

Format

Corrective Action Report form (8D)

Submit to

Danfoss Quality Issue Resolution (QIR) 8D portal

• 1 working daysContainment (D1–D3) in writing
• 5 working daysFailure analysis / root cause
• 10 working daysAction plan
• 20 working daysAll 8D actions closed

Automotive

Format

8D in SupplyOn Problem Solver (follows VDA "8D Problem Solving in 8 Disciplines")

Submit to

SupplyOn; evaluated on the PDF printed from SupplyOn; English only

• 24 hoursD3 containment response

Automotive lighting & electronics

Format

HELLA 8D report

Submit to

To HELLA SQA

• 10 working daysMeaningful 8D report — HELLA may shorten this
• 20 working daysEffectiveness check, sent as final 8D

Drive technology

Format

SEW-EURODRIVE 8D form

Submit to

To SEW-EURODRIVE

• 3 working daysFirst response with D1–D3 — Counted from receipt of returned parts, if parts are returned
• 10 working daysD4–D8 response, after the first response

Trailers

Format

Supplier Lean Alert

Submit to

Email the Lean Alert back to the SQE

• 72 hoursInitial response: containment and investigation
• 7 calendar daysRoot cause results
• 15 calendar daysPermanent corrective action and effective date

Electronic test equipment

Format

Keysight RCCA / 8D

Submit to

Intelex system

• 14 calendar daysSCAR response — From receipt of the defective part; extensions with justification

Electronics manufacturing services

Format

Global 8D SCAR format

Submit to

Email attachment to your point of contact

• 3 business daysContainment response
• 10 business daysRoot cause analysis and corrective action plan
• 30 calendar daysSCAR response to buyer

Wind turbines

Format

Vestas 8D template

Submit to

NCR system when linked to an NCR; 8D package shared with Vestas